DeleteBadReviews

Terms of Service

Last updated: February 2026

1. Acceptance of Terms

By accessing and using DeleteBadReviews ("the Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these terms, please do not use this Service.

2. Description of Service

DeleteBadReviews provides a professional service to help businesses request the removal of Google reviews that violate Google's Terms of Service and content policies. Our service includes:

  • Analysis of reviews to identify policy violations
  • Professional submission of removal requests to Google
  • Follow-up and escalation procedures
  • Progress tracking and reporting

3. Eligibility

You must be at least 18 years old and have the legal authority to enter into this agreement. By using our Service, you represent that you are the owner or authorized representative of the business for which you are requesting review removal services.

4. Service Limitations

We only process removal requests for reviews that appear to violate Google's published content policies, including but not limited to:

  • Fake or fraudulent reviews
  • Spam or promotional content
  • Off-topic content
  • Defamatory or libelous statements
  • Conflicts of interest
  • Hate speech or harassment

We do not guarantee removal of any specific review. The final decision on review removal rests solely with Google.

5. Pricing and Payment

Our current pricing is as follows:

  • Review Removal: $700 per review

Payment is required before we begin processing your removal request. All payments are processed securely through Stripe.

6. Money-Back Guarantee

If we are unable to achieve removal of the review within 30 days of starting your case, you are entitled to a full refund of the service fee. To claim a refund, contact our support team within 7 days after the 30-day period has elapsed.

7. Removal Timeline

Our guaranteed removal window is 1-30 days maximum. Most removals are completed within 7-14 days. However, complex cases may require the full 30-day period. We will keep you informed of progress throughout the process.

8. Client Responsibilities

You agree to:

  • Provide accurate and complete information about your business
  • Confirm you have authority to act on behalf of the business
  • Not submit removal requests for legitimate customer reviews
  • Cooperate with any information requests during the process
  • Not engage in any activities that could constitute review fraud

9. Intellectual Property

All content, trademarks, and intellectual property on this website are owned by DeleteBadReviews or its licensors. You may not reproduce, distribute, or create derivative works without our express written consent.

10. Limitation of Liability

To the maximum extent permitted by law, DeleteBadReviews shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of the Service.

Our total liability shall not exceed the amount you paid for the specific service giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless DeleteBadReviews, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

12. Confidentiality

We maintain strict confidentiality regarding all client information and removal requests. We will not disclose your use of our services to any third party except as required by law.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the Service after any changes constitutes acceptance of the new Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

15. Contact Information

For questions about these Terms of Service, please contact us at:

Email: legal@deletebadreviews.com